CX & Consultancy Services For eCommerce.
I can help with…
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An eCommerce experience audit will test your store against a set of thorough heuristic evaluation criteria and identify key areas for improvement and further investigation.
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Data and analytics are a vital part of growing a successful eCommerce business, but sometimes there’s nothing better than valuable insight from real customers. I can conduct user testing to give you a deeper understanding of how customers engage with and feel about your store experience.
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An experience audit of your key competitors can help you to identify key advantages and areas for improvement.
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My consultancy packages are focused around small eCommerce businesses and give you the flexibility to work with me on areas that really make a difference.